Servicing Eugene, OR and Surrounding Areas

Captain Rooter

Clean, Friendly Plumbers Serving Eugene, OR and Surrounding Areas

Our Company

Captain Rooter, LLC, based in Eugene, Oregon, was officially established in 2023. However, our roots in the plumbing industry run deep. With over 20 years of hands-on experience, Luke, our founder, has built a strong reputation as a trusted plumbing contractor. Our company is more than just a team of plumbers. We are a group of individuals with a shared passion for helping others. We love taking care of our customers, and we are deeply committed to making a positive difference in their lives. Each member of our team is trained to provide the best service, and we approach every job with care and attention to detail. Our dedication to excellence drives us to not only meet expectations but to exceed them.
At Captain Rooter, we specialize in high-quality drain cleaning services, including hydro jetting, as well as water heater replacement and building sewer repair. Our mission is simple: to provide reliable, efficient, and affordable plumbing solutions for the Eugene community. We understand that plumbing issues can arise at the most inconvenient times, and we’re here to help ease your stress. From the moment you reach out to us, you’ll feel the difference. Our professional and friendly team will listen to your concerns, offer clear solutions, and ensure you’re fully informed every step of the way. We value your trust, and our goal is to build long-lasting relationships based on respect and reliability.
We understand that plumbing issues can be unexpected and costly, which is why we provide clear, upfront pricing. Before we begin any work, we’ll provide you with a cost proposal so there are no surprises. You’ll always know what to expect, and we’ll discuss all available options, giving you the flexibility to choose what works best for you. Rest assured, there are never any hidden fees – what we say is what you pay.
At Captain Rooter, we work efficiently to get your plumbing issues resolved as quickly as possible. Once service has begun, we focus on completing the job correctly and minimizing any disruption to your day. If we encounter anything beyond our original scope of work, we’ll let you know and provide a clear explanation before proceeding with any additional repairs.
We aim to make your day better, not just by fixing your plumbing problems but by offering personalized, friendly service. Our team’s professional yet courteous approach ensures a positive experience, even during stressful situations. We go the extra mile to ensure that you feel valued and taken care of every step of the way.
We love what we do, and we look forward to working with you. Whether it’s a small drain cleaning or a more complex water heater issue, Captain Rooter is here to provide reliable, professional services with a smile. Let us show you how our expertise and passion for plumbing can make all the difference. We’re here to help you get the job done right – the first time.

Our Promise To You!

At Captain Rooter, we promise to deliver professional, clean, and efficient drain and sewer services every time. Our team is dedicated to treating your home with respect, leaving it as clean as we found it. We promise to offer genuine, honest service, ensuring you receive the best solutions at a price that fits your budget. With Captain Rooter, you can trust that your drain, sewer and water heater needs are in good hands.

Our Mission

Our mission is to provide reliable, high-quality sewer and drain solutions that our customers can trust. We are committed to delivering professional, efficient, and affordable services, ensuring every job is done right the first time. Our goal is to make a positive impact in our community by offering dependable solutions that keep homes and businesses running smoothly.

Our Core Value

Our core values reflect the foundation of our business and guide everything we do, ensuring that you receive the highest level of service every time. Here are the core values that define us:
  • Respect: We treat every customer and their property with the utmost respect, ensuring that all interactions are courteous and professional. Your home is your sanctuary, and we take great care in maintaining its integrity while we work.
  • Honesty and Genuineness: We believe in being upfront and transparent with our customers. You’ll never encounter hidden fees or surprise charges, and we’ll always provide honest recommendations based on your specific needs.
  • Professionalism: Our team is highly skilled and committed to delivering top-notch services with a professional attitude. From our punctuality to our clean work environment, we ensure that every job is handled with the highest level of expertise.
  • Customer-Centered: We put you at the heart of everything we do. By listening to your concerns and offering custom solutions, we ensure that your needs are always prioritized, and you feel heard and valued.
  • Accountability: We take full responsibility for our work. If something goes wrong, we’ll own up to it and fix it without hesitation. Our commitment to accountability guarantees your complete satisfaction.
  • Cleanliness: We understand the importance of a tidy work area. Our team takes extra care to leave your space clean and free of debris, ensuring that when we finish, your home looks just as it did before we arrived.
These values guide our approach to every project, ensuring that you receive not just a service, but a meaningful, positive experience. We’re committed to building lasting relationships with every customer based on trust, respect, and a shared commitment to excellence.

What Makes Us Stand Out from the Competition?

At Captain Rooter, we believe that quality rooter services is about more than just fixing problems – it’s about creating an experience that exceeds your expectations. Our commitment to excellence sets us apart from the competition, and here’s why we’re the best choice for your plumbing needs:
  • Professionalism: Our team is licensed, highly trained, and committed to delivering expert service. From start to finish, we maintain the highest standards of professionalism, ensuring every job is completed efficiently and effectively.
  • Clean and Friendly Team: We treat your home with the utmost respect. Our plumbers always arrive on time, in clean uniforms, and make sure to leave the work area spotless. You won’t have to worry about cleaning up after us – we take care of everything.
  • Highly Skilled and Experienced: With over 20 years in the plumbing industry, we bring a wealth of knowledge and expertise to every project. Our experience allows us to tackle any plumbing challenge, big or small, with confidence and precision.
  • Genuine Care: We genuinely care about our customers and treat them like family. Our goal is not just to fix plumbing problems but to make sure you feel valued and respected throughout the entire process.
  • Reasonably Priced Services: We believe in offering fair and transparent pricing. No hidden fees, no inflated costs – just honest, upfront pricing that fits within your budget. We work hard to deliver value without compromising on quality.
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